Impact of implementing multisource feedback on behaviors of young doctors

  • Nasir Ahmad King Edward MEdical University
  • Ahsan Sethi, Dr Institute of Health Professions Education and Research, Khyber Medical University, Pakistan.
  • Rehan Ahmed Khan, Prof Islamic International Medical College, Riphah International University
Keywords: Multisource Feedback, Ophthalmology, Pakistan, Qualitative, Research, Surgeons, Workplace based assessment


Objectives: Multisource feedback (MSF) is a workplace-based assessment tool that offers 360-degree evaluation of the trainee doctor. Little is known about its receptiveness among stakeholders in Pakistan. This study explores house officers’ perceptions regarding MSF since its implementation in Eye Unit-II, Institute of Ophthalmology, King Edward Medical University/ Mayo Hospital, Lahore.

Methods: A qualitative case study was conducted from July 2019 to February 2020 in Eye Unit II. A purposive (maximum variation) sample of 12 house surgeons was taken. Two focus group discussions were conducted. Data were transcribed and analyzed thematically.

Results: The study identified the impact of MSF on house surgeons. Most participants reported positive experiences. The feedback they received increased their motivation, management skills and team working. A number of factors affecting the receptiveness of MSF were also identified which mainly included characteristics of raters and emotional response to MSF.

Conclusion: Multisource Feedback is a useful tool for feedback that impacts the young doctors in many ways. It contributes to increasing their sense of responsibility, management skills and self-directed learning. The improvement in individual abilities and teamwork also helped in improving patient care.


How to cite this:
Ahmad CN, Sethi A, Khan RA. Impact of implementing multisource feedback on behaviors of young doctors. Pak J Med Sci. 2021;37(7):1953-1958. doi:

This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

How to Cite
Ahmad, N., Sethi, A., & Khan, R. A. (2021). Impact of implementing multisource feedback on behaviors of young doctors. Pakistan Journal of Medical Sciences, 37(7).