Gender predisposition in patient attitudes and preferences during dental treatment – A mixed method study from Lahore, Pakistan
DOI:
https://doi.org/10.12669/pjms.41.10.11952Keywords:
Dentist gender, Doctor-patient relationship, Gender bias, Patient preferences, Perception, Qualitative study, Stereotyping, Tertiary careAbstract
Objective: To investigate predispositions, focusing on the impact of the gender of dentists on patient attitudes and exploring how these predispositions affect dental care.
Methodology: A cross-sectional, mixed-method study was planned that surveyed 383 patients from July 2023 to July 2024 at three private dental hospitals in Lahore, Pakistan. A combination of quantitative and qualitative data collection techniques was used, including thematically transcribing recordings to identify recurring themes related to gender predispositions in dental care.
Results: The study found significant gender-based preferences; male dentists were preferred for attributes like decisiveness, experience, and time management, with 37% (n=142) respondents viewing them as more confident and experienced. Female dentists were favored for aesthetics, sensitivity, and preventive care, with 44% (n=172) appreciating their attention to detail and 52% (n=201) valuing their sensitivity and caring nature. Substantial associations were seen for attention to aesthetics (p ≤ 0.04), concern for cleanliness (p ≤ 0.03), multiple visits (p ≤ 0.00), sharing dental fears (p ≤ 0.00), discussing general health (p ≤ 0.00) and financial issues (p ≤ 0.00), and understanding problems (p ≤ 0.00). Qualitative analysis found preferences under five themes including comfort level, perception of competence, cultural and religious factors, trust and confidence in treatment, bias and stereotypes.
Conclusion: The study findings highlight gender predispositions in dental care, influenced by cultural stereotypes. Addressing these biases is crucial for improving patient satisfaction and ensuring equitable treatment. The study further suggests that both patients and dental professionals should focus on qualifications and skills rather than gender, with further research needed to explore the deeper impact of these predispositions on patient perceptions.
